The Endlessrise offices are located in Makati, Manila Philippines, situated on the 30th, 31st, and 32nd floors in the downtown business district. The Endlessrise headquarters is accessible by nearly all means of public transportation. This allows for easier commute for employees and at the same time increases the employee pool for recruitment. The downtown business district is elevated and when flood rains come the area is not impacted because of the drainage systems and elevated landscape of the Makati business district.
Electricity and Internet Infrastructure
Many people show concern about our electric and Internet stability because we are located in the Philippines. It is true that most area within the Philippines experience frequent brownouts and the Internet bandwidth and reliability is also very poor. However, the business district is a completely different story. Endlessrise is located on a very stable power grid, the same power grid that embassies and international banking headquarters are located on – the very same block in fact. Over the last year, the power was only out for one night and that was a scheduled power outage by the electrical company. Electrical uptime within this business district has proven to be incredibly reliable and stable, even in times of severe storms.
Endlessrise pulls in Internet lines from two different telecom providers, just in case there is a problem with one or the other. Both lines are dedicated fiber lines with an upload speed of 70mbps and a download speed of 30mbps. Endlessrise was the first company to ever build fiber Internet lines into the office building and has increased the Internet infrastructure within the building as a result. Even in the Philippines, the Internet lines Endlessrise runs off of are considered to be extreme with a total monthly cost of more than $7000.00 for the Internet lines alone.
Scalability and Growth Strategy
We have three offices (currently finishing the 3rd office) with a seating capacity of 500+. All offices are separated only by one floor, so we consider them to be more like a three-story office building. When it comes to growth the 1st essential component is office space. If you can’t fit the workers in your office, well then you have a serious problem on your hands. We are working on our 3rd office setup just in case we run into unforeseen growth, and in the event this happens we will not be limited by office space. In the history of Endlessrise the most difficult barrier to overcome when it came to scaling operations was exceeding the capacity of the office space. Rushing to setup a new office is not fun for anyone and takes a lot of time. Given the employee expansion limit of 225 employees, it is safe to assume that no one will be able to bring more business than we are capable of handling.
IT, Hardware and Security
Endlessrise has 4 full-time IT support staff and one IT manager. IT all works out of a dedicated IT room that houses more than 20 servers, and all of our Internet hardware is Cisco. The computers all run at a minimum speed of 2.6ghz and we have regular virus and malware checks. All employees clock in through a digital centralized time tracking system. The office is auto-locked with thumb print security and monitored with more than 12 cameras. To monitor employees we have CPU monitoring systems that shift managers audit on a regular basis. In order to secure and manage 300 employees we have to have solid and up to date hardware and software, and we have those bases covered.
The Endlessrise facility is truly state of the art for our business model and especially for an outsourcing firm. You depend on us for uptime and consistency, and if we were running any less quality of IT than what we are right now, we would not feel confident in telling you to trust in our infrastructure. As always, we build our company to the highest degree of stability possible so you do not have to carry any concern on your shoulders when partnering with us.
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